What should I prepare for a quote?
Include your city, postal code, rooms to serve, current heating and project timing. You can leave the model undecided. Our preparation tool helps you organize the project.
How do I get support for my VINO equipment?
Choose “Support & warranty”. Include the model, serial number if available, error code and installer’s name. For urgent service, contact your installer directly.
Can I find an installer or become a partner?
Yes. Select the appropriate enquiry type and specify your area. Businesses interested in the network can include their activities and qualifications. Altrovia confirms the available options during follow-up.
Are products and warranties the same in every country?
Ranges, configurations and terms may vary by market. For a Canadian project, consult the Canadian catalogue and ask Altrovia to confirm the terms for your selected model.