™VINO CANADA · SERVICE
Maintain my VINO
Select your equipment and consult its official documentation before any work.
Resources for my product
Select your model to access its VINO Passport. Maintenance procedures must be confirmed in the official manual for your model.
Explore VINO Passports ResourcesRoutine owner checks
Consult official documentation for your model before any routine owner check.
Seasonal preparation
Refer to the instructions for your equipment; no general interval is assumed.
Documentation
Model-specific documents are available in Resources and the VINO Passport.
When to contact an installer
For diagnosis, technical work or any potentially unsafe situation, contact a qualified professional.
Record a visit
Describe a maintenance visit in your request; adding it to the VINO Passport requires a future integration.
Contact my installer
Use the contact details of the company that installed your product or ask our team for guidance.
VINO CANADA
Get Support
Choose your request and, if known, your model.
VINO PASSPORT
VINO Passport
The VINO Passport gathers model specifications and documents. Keep your invoice and installation report for conversations with our team.
Find my installer
Your installer’s contact details are usually on the invoice or installation report. If you cannot find them, our team can guide you. Your installer records are not yet connected to this portal.
Contact serviceNEED A HUMAN FOLLOW-UP?
Official VINO dealer in Canada.
Our team coordinates service, warranty and support requests with customers, installers and partners.