Cold-weather capacity, balance point and backup controls must be designed together to protect comfort and cost.
The role of backup heat
As outdoor temperature falls, the home’s load rises and some heat pumps deliver less capacity. Backup heat fills the gap when required.
The balance point
The balance point depends on the building, heat pump, climate and energy costs. It should not be selected by habit or a universal value.
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Ask for capacity at key temperatures, the backup source, control logic and what happens during a fault or extreme cold period.
Official sources
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