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An installation is complete only when the owner knows how to use the system and holds the essential records.
Key decisionDecision: finish the job with a structured handover, not only equipment that runs.
Equipment identity
Photograph nameplates and keep model numbers, serial numbers, commissioning date, invoice and installer contact details.
Operation
Request a demonstration of modes, filters, remote or thermostat, defrost, drainage and signs that call for service.
Commitments
Obtain warranty terms, registration steps, commissioning report and documents required for any incentive application.
Official sources
- Natural Resources Canada — Air-source heat pumps (new tab)
- Hydro‑Québec — LogisVert Program (new tab)
Updated :
Programs and criteria can change. Always verify the official source before making a decision.