VINO PASSPORT
NORA 12
VMH12A3-VA1B3NB
Your model’s documents and support, together in one place.

Financial assistance in Quebec
LogisVert reference: up to $924
This reference amount is associated with the indoor/outdoor combination and AHRI number shown on this page. Eligibility and the final amount depend on the installation date, dwelling, installer, current program rules and the exact combination remaining on Hydro‑Québec’s official list.
- Exact combination
- VMH12A3-VA1B3NB(O) + VMH12A3-VA1B3NB(I)
- AHRI
- 218378465
- ENERGY STAR
- 4610331
- Review
- Altrovia file · September 2026
Reference amount, not guaranteed.
A rebate is not a discount offered by VINO Canada or Altrovia and cannot be guaranteed before approval by the responsible program administrator.
Prepare a follow-up
Have the model, serial number, commissioning date and invoice ready. Describe the symptom and any displayed error code.
Start an enquiry for this modelCare with the right manual
Follow the instructions and intervals in your equipment’s manual. Ask your installer to identify filters, drainage and user-accessible care tasks.
For technical work, contact a qualified professional.
My equipment record
Print this record and complete it by hand. Keep it with your manuals and invoice.
- Serial number
- Commissioning date
- Installer and contact details
- Next follow-up

Scan to reopen this passport. French and English available.
VINO / Altrovia · info@vinotech.ca · 1 844 660-5482 · https://vinotech.ca/en/passport/nora-12/
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